Yemen, the historical country of the Middle East and the home of 30.5 million citizens is now facing the world’s largest humanitarian crisis. Today, more than 70% of the population is facing extreme poor conditions. According to the World Food Programme, 15.9 million people wake up with hunger, and the number can go up to 20 million.
In the shade of this situation, UNICEF (Jordan) contracted us to implement the Emergency Cash Transfer Project (ECTP). The ECTP used Yemen’s Social Welfare Fund’s (SWF) Beneficiary List for 2013 and 2014 due to the emergency context of the country and to the lack of the appropriate time to conduct a targeting process. As a result, the Project provided emergency cash transfers to 1.5 million households, which is approximately equal to 8 million beneficiaries.
Our consultancy for the ECTP started on April 2017 and ended on January 2019. During the consultancy, our permanent staff in Jordan, backstopped by the staff in headquarters, provided technical and administrative support in the management of the Project throughout its two first Payment Cycles. As part of the management, the firm, provided operational documents such as; operations manual, technical annexes, training guidelines and protocols, among others, for each of the Project’s Processes including: Facilitation, Verification, Community Validation of Identity, Grievance Redressal and Payments. Furthermore, our company delivered a Management Information System (MIS) in the form of online and offline applications to adapt to the country’s connection issues. The MIS served in managing all the processes within the project and delivered rapid response to the emerging issues. An on-field staff was also present to support the training and to provide immediate communication of any issues/challenges that might occur during the Project’s implementation.
The Project faced many challenges due to the country’s context, however, our staff managed to constantly create solutions to overcome all obstacles and challenges, leading to a successful implementation of the Project!
Date March 20, 2019
