Period: 2015-2016
Client: UNICEF

The firm was contracted to design and operationalize an L&R system to ensure a systematic monitoring, reporting and referral system for the beneficiary households of the Social Cash Transfer Program (SCTP) in Malawi who may require special attention. The system aims to assist the beneficiaries in a more systematic and standardized manner so that they can access existing social services and, therefore, maximize the impact of the transfers they are currently receiving.

The consultancy included the following main activities:

• Operations Design of the L&R system: technical annexes and training guidelines
• Develop the software modules to be incorporated into the current Management Information System (MIS) of the SCTP, to support the implementation of the L&R system with its respective technical documents.
• Execute a pilot project in two districts, Mangochi and Balaka, to apply the instruments developed.
• Provide training to main stakeholders and technical assistance after the Pilot for expansion of the system in remaining program districts.